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OFFICE ORGANIZATION AND MANAGEMENT

BACHELOR’S DEGREE PROGRAMME


Term-End Examination


June, 2010


(APPLICATION ORIENTED COURSE)


AOM-1: OFFICE ORGANIZATION AND MANAGEMENT


Time: 2 hours                                                         Maximum Marks 50

                                         

Note:    Answer any five questions.  All questions carry equal marks.




  1. Office work is unproductive" Comment on this statement and discusses  the primary functions of a modern office.                                                                                                   4+6


 2. What are the advantages of centralization of mail service in an office? Enumerate the steps in the outward mail procedure.                                                                                    4+6


3. Explain the meaning and objectives of filing. Discuss any two methods of filing.       4+6


4. What do you mean by office layout? Briefly explain the principles of office layout.2+8


5. How are office systems and office procedures inter-related?  Explain the procedure for purchase of office stationery.Explain any five functions of an office supervisor. What are the requisites of good personnel relations in the office 4+6


6. Explain any five functions of an office supervisor. What are the requisites of good personnel relations in the office?           5+5


7.State the relative advantages and disadvantages of computerisation of office work.                                                                5+5


8. Explain the various methods of cost reduction in an office. 10


9. Write short notes on any two of the following




  • Continuous stationery.

  • Forms control.

  • Interior decoration of an office.

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