Solved IGNOU Assignments

POST GRADUATE DIPLOMA IN INTERNATIONAL BUSINESS OPERATIONS/MASTER OF COMMERCE   Term-End Examination June, 2010   IBO-1: INTERNATIONAL BUSINESS ENVIRONMENT Time: 3 hours                                                         Maximum Marks 100                                           Note:    Answer both Part and Part B   PART-A Comment on any four of the following: 5x4 Subsidies do not help local companies to be cost competitive. International capital flows do not accelerate the momentum of  globalization. The introduction of new technologies does not lead to economies in the use of raw materials. The agreement to export does not operate as a present sale of future goods. Dumping is not an unethical activity Answer any four questions: Distinguish among domestic, foreign and global environment. Explain the economic and financial environment related to the international business. 5+15 (a) Why does a firm become transnational?    10+10 (b) Discuss the rationale of tran...

DIPLOMA IN RETAILING (DIR)/BBA IN RETAILING   Term-End Examination June, 2010   BRL-004: CUSTOMER SERVICE MANAGEMENT Time: 2 hours                                                         Maximum Marks 50                                           Note:        (i) Attempt any five questions.                  (ii) All questions carry equal marks.   Answer any four questions 4x2 ½  =10 Customer service is not a department but a philosophy a way of life. Comment. List out the parameters that help in good customer service. Identify the post-transaction elements of customer service. What do you understand by the terms 'Single Bagger' and 'Double Bagger'? The mantra for good customer service is 'Ownership'. Comment. Explain the 'Hospitality' element of customer service. 'One of the key characteristics of good sellers is that they are all well prepared to sell'. Do you agree with the statement? Explain the important steps in preparing to...

BBA RETAILING/DIR   Term-End Examination June, 2010   BRL-003: RETAILING MARKETING AND COMMUNICATION Time: 2 hours                                                         Maximum Marks 50                                           Note:        (i) Attempt any five questions.                  (ii) All questions carry equal marks ( 10 marks each)   Answer any four questions (short answer questions). 4x2 ½ =10 What is a corporate plan? List out basic principles of scientific management. State the characteristics of control in relation to a retail  firm. Differentiate between Profit and Loss Account and Balance Sheet. What is the importance of managerial skills in retail context?  How the customer is different from consumer? What is modern management? Explain principles of modern management. 3+7 Explain key areas of decision making in a retail firm. 10 Explain how a leader can build teams and make a retail firm successful? 10 Good listening skills are essential to b...

DIPLOMA IN RETAILING/BBA IN RETAILING   Term-End Examination June, 2010   BRL-002: RETAILING MARKETING AND COMMUNICATION Time: 2 hours                                                         Maximum Marks 50                                                                                     Note:        (i) Attempt any five questions. What is 'Retailing' ? Discuss the retail strategy and structure. 2+8 What are consumer's shopping behaviour patterns ?Describe the stages of consumer decision making process. 4+6 Discuss the role of information technology in personal selling.   10 (a) Explain the Retail promotions and communication process. (b) Discuss the objectives of Retail Promotion mix.    5+5 What is Retail advertising? Briefly discuss fundamentals of advertising. 2+8 What do you mean by sales promotion? Explain retail promotion techniques. 5+7 Discuss the various objectives of in-store promotion.      10 Explain the factors which affect consumer/ shoppe...

DIPLOMA IN RETAILING/BBA IN RETAILING   Term-End Examination June, 2010   BRL-001: OVERVIEW OF RETAILING   Time: 2 hours                                                         Maximum Marks 50                                                                                     Note:        (i) Attempt any five questions.                    (ii) Each question carries equal marks. Define retailing. Discuss the emerging trends in Indian retail Industry. 3+7=10 How would you distinguish a modern retail format with a traditional retail format? Explain with examples.   10 (a) Describe various considerations to be kept in mind while doing merchandise planning. (b) Discuss the constraining factors of Merchandise Management.      5+5=10 Discuss the factors influencing setting of a store 10 location 10 Explain the impact of liberalization on retail industry. 10 Explain the various applications of Technology in Retail Industry.   10 What do you mean by business ethics? Explain the ...

Certificate in Business Skills / Bachelor's Degree Programme Term-End Examination June, 2010 BCOA-001 : BUSINESS COMMUNICATION & ENTREPRENEURSHIP Time: 2 hours Maximum Marks 50 Note: Attempt any two questions from Section A and any three questions           from Section B . All questions carry equal marks. SECTION-A Attempt any two questions from the following: (a) Fill in the blanks with the appropriate words: 5x1=5 We paid for our meals, but our drinks were free                       charge. For From Of with Neither Seema nor Mini  to go swimming. Wants want are wanting were wanting The board is reviewing Its it's Their there We have been living in Chandigarh From Since by In The little girl was afraid                              from in of With             (b)  Describe the important steps in writing a                    Report. Write a short paragraph (of about 500 words) on any one Of the following: A worksho...

CERTIFICATE IN NGO MANAGEMENT   Term-End Examination June, 2010 BMS-003: HEALTH CARE MANAGEMENT   Time: 2 hours                                                                                        Maximum Marks 50                                                                                     Note: Attempt any five questions.  All questions carry equal marks. Write a brief note on the indirect policy instruments in the national nutrition policy. Describe the features of National Rural Health mission. Enumerate its goals. Write a short note on condom programming and its strategies. Describe in brief the societal influence on the behaviour pattern of HIV/AIDS. (a) Write a note on dimensions of women empowerment. (b)    Explain the socio-economic initiatives of the government for women empowerment. How can we redefine environment? Describe how diseases can be prevented by better management of the environment. Write a note on methods of collection of Primary data. En...

CERTIFICATE IN NGO MANAGEMENT   Term-End Examination June, 2010   BMS-002: MANAGEMENT FUNCTION Time: 2 hours                                                                                         Maximum Marks 50                                                                        Note : Attempt any five questions.  All questions carry equal marks. Discuss some tax relief measures for NGOs. What do you understand by budget and budgetary control? Explain. Develop a social marketing plan for an NGO involved in child health improvement activity. Explain the importance and features of marketing in a developing economy. Discuss the importance of s-curves in project management. Discuss the basic factors that need to be considered while preparing a project proposal. Discuss the role of 'Trusts' and 'Foundations' in raising funds. Write short notes on the following: Project Life Cycle Trial balance

CERTIFICATE IN NGO MANAGEMENT   Term-End Examination June, 2010 BMS-001: INTRODUCTION TO NGO MANAGEMENT Time: 2 hours                                                                                  Maximum Marks 50                                                                                                                (Weightage 70%) Note : Attempt any five questions.  All questions carry equal marks. What do you understand by 'Development Indicator' ? Explain the relevance of adopting Millennium Development Goals (MDGs) as human development indicators. Explain how social and technological factors have influenced the NGOs. Illustrate with the help of an example. What is the criteria for determining strengths and weaknesses of an NGO? Discuss with a relevant example. Write short notes on: Capacity building Planning Explain the transaction model of communication with the help of an example. Briefly explain the different stages in reporting. Critically ex...

BACHELOR’S DEGREE PROGRAMME Term-End Examination June, 2010 (APPLICATION ORIENTED COURSE) ASP-1: SECRETARIAL PRACTICE Time: 2 hours                                                                                         Maximum Marks 50             Note:    Answer any five questions.  All questions carry equal marks. "A secretary is an indispensable part of any organisation". Elaborate.                           10 Define company secretary. Enumerate the statutory qualifications prescribed for a company secretary.                                                                                                             2+8 Explain briefly the powers and duties of the chairman of a meeting.                            5+5 Outline the conditions to be satisfied for a valid motion. How can a motion be amended?                                                                                                                                           7+3 Describe the duti...

BACHELOR’S DEGREE PROGRAMME Term-End Examination June, 2010 (APPLICATION ORIENTED COURSE) AOM-1: OFFICE ORGANIZATION AND  MANAGEMENT Time: 2 hours                                                         Maximum Marks 50                                           Note:    Answer any five questions.  All questions carry equal marks. Office work is unproductive" Comment on this statement and discusses  the primary functions of a modern office.                                                                                                    4+6  2. What are the advantages of centralization of mail service in an office? Enumerate the steps in the outward mail procedure.                                                                                     4+6 3. Explain the meaning and objectives of filing. Discuss any two methods of filing.        4+6 4. What do you mean by office layout? Briefly explain the principles of office layout. 2+8 5. How are office systems and office proced...

BACHELOR’S DEGREE PROGRAMME Term-End Examination June, 2010   (APPLICATION ORIENTED COURSE)   AED-1: MARKETING Time: 2 hours                                                                              Maximum Marks 50                                           Note:    Attempt both Part A and Part B.    PART- A Attempt both the questions. Write short notes on any two of the following: Evolution of marketing Management of product line Relevance of freight absorption pricing Problems of warehouse location Distinguish between any two of the following: Promotion and sales promotion Functional middlemen and merchant middlemen Perceived-value pricing and going rate pricing Growth stage of PLC and maturity stage of PLC PART - B Attempt any three of the following: Explain the major bases for segmenting the consumer markets? Why is such segmentation necessary? 8+2 Is branding necessary? State its positive and negative effects.  2+8 How are prices in India regula...

BACHELOR’S DEGREE PROGRAMME   Term-End Examination June, 2010   (APPLICATION ORIENTED COURSE)   AED-1: EXPORT PROCEDURES AND  DOCUMENTATION Time: 2 hours                                                                                   Maximum Marks 50                                           Note :    Attempt any four question, including question No.7 which is              Compulsory. Discuss the broad trends in India's export sales since the beginning of the new liberalised regime. What are the new markets and new products? Discuss.     6+3+3 What are the steps involved in setting up an export business, specially in terms of obtaining necessary approvals?    12 The principal problem in analyzing different forms of export financing is the distribution of risks between the exporter and the importer. Describe the following export financing facilities used in this respect.                                                            Confirmed irrevocable letter of credit. ...

BACHELOR'S DEGREE PROGRAMME Term-End Examination June, 2010 ELECTIVE COURSE: COMMERCE ECO-9: MONEY, BANKING & FINANCIAL  INSTITUTIONS Time: 2 hours                                                                                   Maximum Marks: 50 (Weightage 70%) Note: The paper contains three sections A, B and C . Necessary instructions  are given in each section.   SECTION - A Answer any two questions from this section.                                                              2x12=24 Explain the functions of a central bank with reference to the Reserve Bank of India. Why should inflation be controlled? Discuss the various measures to be adopted to control it. (a) Explain the difference between the bank and non-bank financial Intermediaries.                  (b) What are investment trusts ? Give two examples of such trusts in India. Explain the objectives of the IMF. Discuss the role of Special Drawing Rights (SDRs) in meeting the growing demand for internationa...

BACHELOR'S DEGREE PROGRAMME Term-End Examination June, 2010   ELECTIVE COURSE: COMMERCE   ECO-8: COMPANY LAW Time: 2 hours                                            Maximum Marks: 50 (Weightage 70%) Note: Answer any five questions.   SECTION - A Answer any two questions from this section. Discuss the concept of corporate veil. Explain any four circumstances when this veil can be lifted.                                                                                                                                    2+8 Discuss the privileges enjoyed by a private company.                                                         10 What is meant by the certificate of incorporation? What are the effects of registration of a company ?                                                                                                                    3+7 What is Memorandum of Association? Distinguish between Memorandum of Association and Articles of Association.                ...

BACHELOR'S DEGREE PROGRAMME Term-End Examination June, 2010 ELECTIVE COURSE: COMMERCE ECO-7: ELEMENTS OF STATISTICS Time: 2 hours                                                                                       Maximum Marks: 50 Note : Attempt any four question. All question carry equal marks. (a) Fill in the blanks with the appropriate word given in the brackets: In construction of Index numbers __________mean is specially used. (weighted / unweighted) It take_____________ time to collect secondary data compared to primary data. (less / more) Use of_______________ is an appropriate method of data collection when the information is to be obtained at regular intervals over a wide area. (Interview / corespondents) Data array________________ provide any information regarding the range of data. (does / does not) It is not always necessary that the magnitude of different classes must be_____________ . (unequal / equal) Mode and Median_____________ are measures. (cal...

BACHELOR'S DEGREE PROGRAMME Term-End Examination June, 2010 ELECTIVE COURSE: COMMERCE ECO-6: ECONOMIC THEORY Time: 2 hours                                                                                   Maximum Marks : 50                                                                                                              (Weightage 70%) Note : T he paper contains three sections, A, B, and C. Instructions   are given in each section along with marks. SECTION- A (Long Answer Question) Attempt any two questions from this section : What do you understand by Production Possibility Curve ? Illustrate it with the help of a suitable example. What are its assumptions ? What is meant by income inequality ? Distinguish between personal and functional distribution of income. Suggest measures to reduce inequality of income and wealth. Why should equilibrium between marginal cost and marginal revenue be a necessary condition for equilibrium of a firm ? Explain with the help o...

BACHELOR'S DEGREE PROGRAMME Term-End Examination June, 2010 ELECTIVE COURSE: COMMERCE ECO-5: Mercantile Law Time: 2 hours                                                                            Maximum Marks: 50 Note: Attempt any Five questions, All questions carry equal marks. "All agreements are not contracts, but all contracts are agreements". Discuss the statement explaining the essential elements of a valid contract.                                                3+7 What are the various types of mistakes? What is the effect of a mistake on an agreement? When does the unilateral mistake make the contract void? What remedies are available to an aggrieved party on the breach of a contract? Explain briefly                                                                                                                                     10 Distinguish between a contract of indemnity and a contract of guarantee, and explain the rights of a surety against the p...

BACHELOR'S DEGREE PROGRAMME Term-End Examination December, 2010 ELECTIVE COURSE: COMMERCE ECO-4: ACCOUNTANCY-II Time: 3 hours                                              Maximum Marks : 100                                                                            (Weighted : 70%)   Note : Attempt any four questions from Section –A Including Question No. 1 which is compulsory and both the question from Section-B SECTION- A Attempt any three question from the following: 5+5+5 State any four points which must be incorporated in a partnership deed. Explain in brief any five conditions which a Company must satisfy for issuing shares at a discount. (c ) What is a debenture ? Briefly explain any two types of debentures. (d) Write a short note on Branch Adjustment Account. (e) differentiate between Hire-Purchase System and Instalment Payment System. The Face value of a debentures is Rs. 100. What journal entries will be made in the following cases : Issued Rs. 40,000, 12% ...

BACHELOR'S DEGREE PROGRAMME Term-End Examination June, 2010 ELECTIVE COURSE: COMMERCE ECO-4: MANAGEMENT THEORY Time: 2 hours                                              Maximum Marks: 50                                                                            Note: Attempt Both Section –A  and Section-B SECTION- A Attempt any three question from the following: Discuss the basic principles of scientific management. What are their merits and limitations?   6+6 What are the features of directing? Explain the principles of directing. 5+7 Briefly explain the principles of planning. What is difference between plans and policies?8+4 Discuss briefly the importance of leadership in an organisation. Explain the concept of the 'managerial grid' and its purpose. 6+6 Do you think that external sources of recruitment are better than internal sources of recruitment ? Give your argument and also state the advantages of internal sources? 6+6 What are the characteristics o...

BACHELOR'S DEGREE PROGRAMME Term-End Examination June, 2010 ELECTIVE COURSE: COMMERCE ECO-2: ACCOUNTANCY-I Time: 2 hours                                                                              Maximum Marks: 50 Note: Attempt any four questions, including question no.1 which is compulsory. Answer any two questions from the following: 7+7 What do you understand by Dual Aspect Concept? Explain its accounting implications. What do you understand by an opening entry? How is an opening entry posted into the ledger? State various causes of disagreement between the balances are shown by the cash book and the pass-book. What is Journal proper? What kind of entries are used usually recorded in the Journal proper ? (a) Differentiate between a Bill of Exchange and a Promissory Note.                             4 Explain the separate set of books method for maintaining  joint venture accounts.         8 Rectify the following errors through Journal assuming that a Suspens...

BACHELOR'S DEGREE PROGRAMME Term-End Examination June, 2010   ELECTIVE COURSE: COMMERCE ECO-2: ACCOUNTANCY II Time: 2 hours                                              Maximum Marks: 50   Note: Attempt any four questions, Including question no.1 which is           Compulsory Attempt Any two of the following: 7+7 Explain briefly the objectives of keeping branch accounts. Show how unrealized profit in case of Departmental Accounting is worked out and accounted for? Describe the rights of hire under the hire purchase agreement. Distinguish between fixed and fluctuating capitals and State their accounting in partnership accounts. (a) What are the preliminary expenses? How are they treated in final accounts of the company? (b)  Briefly Explain the following: Comparative Statements Common Size Statements  6+6 What is Cash Flow statements? How dose it differ from Fund Flow statement? State the use of Cash Flow Statements.             2+5+5 A and B are partners shari...

BACHELOR'S DEGREE PROGRAMME Term-End Examination June, 2010 ELECTIVE COURSE: COMMERCE ECO-13: BUSINESS ENVIRONMENT Time: 2 hours                                                                          Maximum Marks: 50                                                                                            (Weightage 70%) Note: Attempt any four questions, Including question no.1 which is c ompulsory Attempt any four of the following questions.                                                 5+5+5+5 Explain sociological factors that affect the business environment. "In a dynamic social setting, technology often operates as a multiplier." Discuss. Outline the indicators of economic development. Describe salient features of Monopolistic andRestrictive Trade Practices Act (MRTP),1969. Explain the concept of workers participation in management. Enumerate the factors responsible for the industrial sickness. "The business environment is highly dynamic a...

BACHELOR'S DEGREE PROGRAMME Term-End Examination June, 2010 ELECTIVE COURSE: COMMERCE ECO-12: ELEMENTS OF AUDITING Time: 2 hours                                                                            Maximum Marks: 50                                                                                               (Weightage 70%) Note : Attempt any five questions. All questions carry equal marks . Define Auditing. Explain the advantages of an auditing                                           2+8. What do you mean by 'test checking'? State the precautions to be taken by an auditor in this regard.                                                                                                              4+6 Distinguish between verification and valuation of assets. As an auditor how would you verify goodwill and contingent liabilities? What are the objectives of vouching? How would you vouch the following? Payment of wages. Sale of investments. What are the es...

BACHELOR'S DEGREE PROGRAMME Term-End Examination June, 2010 ELECTIVE COURSE : COMMERCE ECO- 10 : ELEMENTS OF INCOME TAX Time : 2 hours                                             Maximum Marks : 50      (Weightage 70 %) Note : Attempt any four questions including question no. 1 which is           compulsory                                         SECTION– A Gyani (Age=26) received the following emoluments during the financial year 2008-2009 Basis Pay                                               86000 Commission (50% of basis pay)       43000 Entertainment allowance                   10000 1000 cc car for office and Personal use                                           32000 He contribute Rs. 10720 towards provident funds (employer company making matching contribution ), and Rs. 500 towards national saving certificate VIII issue. His income from other resources is Rs. 66000.                                                     On the December 2,2008 he takes an interest free loa...

BACHELOR'S DEGREE PROGRAMME Term-End Examination June, 2010 ELECTIVE COURSE : COMMERCE ECO- 10 : ELEMENTS OF COSTING Time : 2 hours                                             Maximum Marks : 50 (Weightage 70 %)        Note : Attempt any two question from Section - A and any two Question from Section - B. SECTION– A "Various defeciencies and limitations of financial accounting give rise to the need for cost accounting." Elaborate on this statem- ent, and state the importance of cost accounting. 6+4=10 (a) Name the four main steps taken for distribution of factory overheads and explain briefly any one of them. (b) Explain weighted average cost method of pricing the mater- ials with the help of an example.                                          5+5=10 Write short notes on any two of the following : Treatment of idle time in cost accounts Perpetual Inventory System Methods of Time Booking Bill of Materials SECTION-B From the following Particulars, prepare ...

BACHELOR'S DEGREE PROGRAMME Term-End Examination June, 2010 ELECTIVE COURSE : COMMERCE ECO- 1 : BUSINESS ORGANISATION Time : 2 hours                                                                     Maximum Marks : 50      (Weightage 70 %) Note :  Attempt both Part - A and Part - B. PART – A Distinguish between any two of the following :                                           5+5 (a) Business and Trade (b) Rights issue and Public issue of shares (c) Advertisement and Publicity (d)  Pledge and Hypothecation 2.Write short notes on any two of the following : 5+5 (a) Underwriting (b) Partnership deed (c) Direct channels of distribution (d) Warehousing PART - B Attempt any three of the following questions : 3. "Company form of business organisations  emerged essentially because of the limitations and failures of the partnership form of business organisations." Discuss. 4. What do you understand by capital structure? If you promote a car manufacturing company, what f...

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